Wrong personal information has been registered in ID06 - what do I do?

Make sure that your personal information, such as spelling of name, matches the information in your BankID, eID or passport to 100%, otherwise you will not be able to confirm your registration or accept the card order. If the personal information in the order doesn´t match the BankID or passport information, the card order needs to be corrected. 

Before the card holder has identified, via passport or BankID, the nationality will be shown as "wrong" in the system. That message will disappear when the card holder has identified with BankID or the passport has been scanned.

For more information, see:

• Create account in ID06 with eID
• Create account in ID06 with passport or national ID

If you still have problem with the registration process, contact ID06 AB at support@id06.se for support.