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I haven't received an invoice, where is it?

The invoice is created when the order is ready to be delivered.

Nexus will send the invoice according to the invoicing settings you choose in the order portal. (e-invoice or paper invoice).

You can change the invoicing settings in the Nexus ID06 order portal by following the steps below:

  1. Log in to the Nexus ID06 order portal.
  2. Click on your company name in the top menu and choose Company settings.
  3. Select Invoice via email.
  4. Update.
    The invoice will be sent to the registered email.
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