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Invoicing for Nexus ID06 - FAQ

How do I change invoice address?
  1. Log in to the Nexus ID06 order portal.
  2. Click at the company name in top menu.
  3. Select Company settings and Invoice settings.
  4. Register the address information. You can have several different invoice addresses to choose from.

See also Can I get the Nexus ID06 invoice via email?

I received a payment reminder - what do I do?

I don't have the invoice 

I have paid the invoice 

  • If your payment was transferred to Nexus bank account No: 5215-0422, about the same time as the reminder was send, you can just ignore the reminder.

  • Otherwise, please contact for support.

How do I use my credit note?

Have you received a credit note from Nexus and donĀ“t know how to use it?

  1. Do you want to use the credit note to pay a new invoice? Send an email to with invoice number and credit note number. We will settle the amounts correctly in the system.
  2. Do you want the payment in cash? Send an email to with your customer account number and your bank account information. An administrator from Nexus will contact you as soon as possible. 

Can I get the invoice via email?

Yes - If you select Invoice via email in the Nexus ID06 order portal you will avoid the administration fee. For a physical (paper) invoice an extra charge of SEK 49 will be added per invoice.

Follow these steps to select invoice via email:

  1. Log in to the Nexus ID06 order portal.
  2. Click at the company name in top menu.
  3. Select Company settings.
  4. Select Invoice via email.
  5. Update.
    The invoice will be send to the registered email.

If you want an EDI (Electronic Data Interchange) invoice, please contact

Why doesn't the invoice have a PO number?

The invoice will have the same information as the order that you have registered in the orderportal:

The administrator must mark the order with a purchase order (PO) number or any other type of identification number when registering the order. The invoice will contain the same type of information as the order and if no number was registered in the order, the invoice will not be marked.

I haven't received an invoice, where is it?

The invoice is created when the order is ready to be delivered.

Nexus will send the invoice according to the invoicing settings you choose in the order portal. (e-invoice or paper invoice).

You can change the invoicing settings in the Nexus ID06 order portal by following the steps below:

  1. Log in to the Nexus ID06 order portal.
  2. Click on your company name in the top menu and choose Company settings.
  3. Select Invoice via email.
  4. Update.
    The invoice will be sent to the registered email.

Prices and fees

What do ID06 cards cost?

Did you get an invoice with yearly fee for ID06?

Please contact ID06 AB, the sender of the invoice, at

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