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How do I use my credit note from Nexus ID06?

Have you received a credit note from Nexus and don´t know how to use it?

  1. Do you want to use the credit note to pay a new invoice? Send an email to with invoice number and credit note number. We will settle the amounts correctly in the system.
  2. Do you want the payment in cash? Send an email to with your customer account number and your bank account information. An administrator from Nexus will contact you as soon as possible. 

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