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Complaints and returns - FAQ

How do I reclaim an ID06 card from Nexus?
What photo requirements apply?

See the requirements in:

Since the ID06-card is an identification document, the photo needs to fulfil the same rules as for a driver’s license and passports.

If the uploaded photo does not fulfil the requirements, Nexus, as a card supplier, is not allowed to produce the card.

Terms and regulations 

What are the ID06 AB regulations?
What are the terms and conditions for Nexus ID06?
How does Nexus collect personal information?
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